Refund policy

PromptForge AI products are digital products delivered electronically. Because customers receive immediate access to downloadable digital content, all sales are generally final once the digital product has been delivered or accessed.

Digital Products

We do not accept returns or exchanges of digital products. No physical product is shipped.

Problems With Your Purchase

If you experience a technical problem receiving, accessing, or downloading your purchase, please contact PromptForge AI at support@getpromptforgeai.com . We will make reasonable efforts to resolve the issue and provide access to the product you purchased.

If you were charged incorrectly, received the wrong digital product, or the product cannot be provided as described, please contact PromptForge AI at support@getpromptforgeai.com so we can review the issue and, when appropriate, provide a replacement, correction, or refund.

AI Tools and Third-Party Services

PromptForge AI provides educational materials, prompts, guides, and workflows. Results produced using third-party AI platforms may vary. We do not guarantee specific results from ChatGPT, Google Flow, or other third-party services, and changes to those services are outside our control.

Nothing in this policy limits any rights or remedies that cannot legally be excluded under applicable law.

Contact

For questions concerning your purchase or this policy, contact PromptForge AI at support@getpromptforgeai.com.